Customer Testimonials

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DealerRater Feb 26, 2024

Roger was wonderful, highly recommend him and dealership. Roger explained all the features of the Ascent, as well as getting both phones linked up. Patrick was also very friendly and helpful with setting up the financing.

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DealerRater Feb 26, 2024

I believe five stars is very much deserving from beginning to end with the Brandon Tomes Subaru team. This was the best experience I've had purchasing a new vehicle. Thank you Keisha, you are amazing! You walked me through all the steps with such patience and I greatly appreciate that.

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DealerRater Feb 26, 2024

Victor was Great, It was a painless experience. This was our first Subaru and everyone at Brandon Tomes Subaru was friendly and made us welcome. Quenton Bass was great as well in the financing dept. Also, It was great meeting Jeff Sapp in the management Dept. And the great deal that Zack offered us to bring us to Brandon Tomes Subaru. We love our new Outback Wilderness. Thanks again.

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Google Feb 25, 2024

We made our purchase months ago. We are very pleased with our Outback XT. We are especially pleased with how great it was to work with Cornelius and Nico. Thank you to Kayla for helping us get the most out of the features.

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DealerRater Feb 25, 2024

Great people in all areas and departments. I remain a loyal client and towards further investment

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Google Feb 25, 2024

Service on Forester handled by LC Agramont. Am well pleased with his performance scheduling through service to pickup.

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DealerRater Feb 24, 2024

I went to the dealer to look at a used car . After a while they talked to me about leasing a car. After explaining all the benefits of a lease I agreed. They worked with my budget and I was able to get a brand new outback. Most dealerships.put a lot of pressure or will let a 30k walk away cause they couldn't make the money they wanted to. Here I didn't feel like they were trying to squeeze every penny put of me..

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DealerRater Feb 24, 2024

Alex is the best at giving all the information, listening to what we wanted and helped with everything we had questions on.

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Google Feb 24, 2024

My experience was great! They even delivered my new car to me. You can’t beat that service.

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Google Feb 24, 2024

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DealerRater Feb 23, 2024

Everyone was great, from our salesperson Victor to Patrick in finance. I would definitely recommend Brandon Tomes Subaru!

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DealerRater Feb 23, 2024

It was a painless experience and for the most part all went well. This is my second Subaru and I love my Outback that is why I purchased this Forester . My lease on my Outback is coming up in November. I may try to get another one.

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Google Feb 23, 2024

I brought my Subaru for an oil change and tire rotation today. Mark was my person! He was friendly, professional and explained everything in detail. My service was done in an hour and I was out the door with a bottle of water and a new pen! Thank you, Brandon Tomes!

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Google Feb 22, 2024

Happy to be a part of Brandon Tomes family. I was completely satisfied with the interaction we had with them. Jacob and his colleague were happy and welcoming us and explained all the optional available. They were happy to explain and give details regarding what the offer is worth for. Happy and would highly recommend them. Over all it was a happy and interactive experience over all with the deal.

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DealerRater Feb 21, 2024

I had a very good experience buying my first Subaru from Brandon Tomes in McKinney. Jacob was very knowledgeable & pleasant to work with.

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DealerRater Feb 20, 2024

Great staff. I felt like they actually cared about me and made the whole process painless.

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DealerRater Feb 20, 2024

Great experience. Professional staff. Helpful throughout the process. listen to what we wanted and got us in the right vehicle.

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Google Feb 20, 2024

Mark was excellent and helped so much with my service! Will definitely be coming to this Subaru again!

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DealerRater Feb 19, 2024

This is my first Subaru purchase, and the sales staff was very well educated on the Outback model I was looking for. There was no surprise pricing adders when I asked for what the bottom line price would be. All the charges were itemized and explained and total transparent. I wanted to trade in my old vehicle and was very pleased with the price I was offered. The entire staff was very friendly. Chris listened to what I had to say and Jeff was very patient with me and gave me several options to fit my budget. Overall a very ...

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Google Feb 19, 2024

The best dealership I ever visit. Everyone is kind and friendly and no pressure they don’t just put you in a car they allow you to decide what car you want and get you in that car. My salesperson Jacob is the best and QB in finance will do everything he can to save you money and get you low interest. They are all about what the customer wants. No shady business. Please give them a try if you are looking for a used or a new car.

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Google Feb 19, 2024

I purchased two car from Brandon Tomes Subaru a Crosstrek Sport for my wife and a WRX. I tell you this is the best car dealership in the DFW everyone is friendly best customer service. My salesperson Jacob is awesome and he is very patient. Hands down for QB when that men tell you he can get you a good deal with 0 down believe him. He really knows the finance part well. He is the best finance person that I had the pleasure to work with he really look out for the customer anyway he can make you save money. ...

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DealerRater Feb 18, 2024

I came a long way (from Fort Worth) to buy my car at Brandon Tomes, and it was worth it. Got the car I wanted and the people I worked with were very friendly and helpful, especially Ozzy.

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Google Feb 18, 2024

Rafay at Brandon Tomes Subaru was easy to work with and made the car buying process quick and easy.

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DealerRater Feb 18, 2024

Variety in inventory,staff friendly and professional, clean facilities,snacks and drinks in the waiting room

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Google Feb 18, 2024

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DealerRater Feb 18, 2024

Very welcoming , friendly and nice. Felt comfortable at this dealership and they listened to what I had to say. Delivery of vehicle was wonderful. Overall a great experience and will definitely recommend and be back!!!

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Google Feb 18, 2024

Great car buying experience! Chill salespeople that will look out for you.

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Google Feb 17, 2024

Mark is awesome

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DealerRater Feb 17, 2024

Everyone was very helpful. This was the second car I purchased from the dealership. Pleased for both.

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Google Feb 17, 2024

AMAZING EXPERIENCE!! My salesperson, Dylan, was awesome. He was very knowledge and got me exactly what I needed. Patrick was very helpful in finance as well. Will definitely be recommending my friends and family to come to Brandon Tomes Subaru for their next vehicle! 😊

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Google Feb 16, 2024

Mark and Dylon did a great job solving my problem. As always, the Tomes service team is great.

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Google Feb 16, 2024

Every time I come to Brandon Tomes Subaru of McKinney, I always feel welcomed & taken care of. I never feel like I’m being sold a service that I don’t need. Everyone who get to work here is kind & will always acknowledge you & greet you. Good coffee is icing on the cake! Thank you Mr. Ivan Perez for taking care of me today!🙏🏽

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DealerRater Feb 16, 2024

This is my third purchase from Brandon Tomes Subaru. I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and knowledgeable, and always follow through with what they say. The service department is exceptional, and maybe the number one reason I have returned.

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DealerRater Feb 15, 2024

Nice folks. Harry was very personable. Fair and willing to make a deal. smooth process.

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DealerRater Feb 15, 2024

Dylan Vasquez was wonderful. Thanks for all the knowledge and insight. Loving my new Subi!

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Google Feb 15, 2024

My experience with Subaru was excellent. LC was very helpful and explained everything to me that was done on my car. He also explained what I need to consider on my next scheduled maintenance. LC made my experience easy - thank you.

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DealerRater Feb 14, 2024

He is a great salesperson he find me and my wife two Subaru we enjoyed. The customer service is awesome. I will tell my friends and family if there are in need for a new car make sure the first place to go is Tomes Subaru.

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DealerRater Feb 14, 2024

It was our pleasure to work with Keisha, who was professional, friendly and responsive. She answered our questions and kept us informed throughout the buying process.

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Google Feb 14, 2024

Roger, the salesman that attended us, was very kind and respectful, along with the fact that he knows what he's doing and does his job well. Thank you Brandon Tomes Subaru, and thank you Roger for a great experience!

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DealerRater Feb 14, 2024

Professional and knowledgeable. Great inventory selection and fabulous pricing!! Everyone was courtesy and made us feel right at home

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DealerRater Feb 11, 2024

The service department needs to work better with the sales department. Bailey in the sales department was wonderful and went above and beyond. The service department redid my 30k service when it only needed 4 things done that I hadn’t got done in December.

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DealerRater Feb 11, 2024

Initially came in to check out Subarus for my wife. Stone was really friendly and helpful. Ozzy was also great in getting us the leases.

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Google Feb 11, 2024

We had an outstanding experience with Brandon Tomes Subaru, Victor was our sales rep and he was friendly and great to work with throughout the process with no pressure. Also wanted to bring up QB in financing and Jeff Sapp the Sales director were also a pleasure to meet. And last Zack Alia for a awesome price on the Subaru Outback Wilderness, we are very happy with our purchase.

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Google Feb 11, 2024

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DealerRater Feb 11, 2024

What an extraordinary job done at Brandon Tomes Subaru thank you for my new Subaru.

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Google Feb 10, 2024

Christopher Rusk made it easy.

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Google Feb 10, 2024

When I brought my car in for servicing, Mr L. C. Agramont was courteous and his service was excellent. He clearly explained to me what different services my car needed. This helped me to select the one that benefited my car. He further advised me about the services my car would need and gave me a print out for my future reference.

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Google Feb 10, 2024

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Google Feb 10, 2024

First-time maintenance for our new Subaru. Had a slight wait, but the service was worth it! Chris Rusk was awesome, was knowledgeable and efficient, kept us updated while we wait.

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DealerRater Feb 10, 2024

The information was helpful, and everyone was committed to finding what I needed that I could reconcile with my budget.

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Google Feb 10, 2024

Chris Rusk

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Google Feb 10, 2024

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DealerRater Feb 10, 2024

Harry was so kind and got everything we needed and made our experience very fun

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Google Feb 10, 2024

Mark was very helpful, nice and not pushy at all.

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DealerRater Feb 10, 2024

Always a pleasure to work with Mr. Sunjec, the dealership, and the high quality Subaru products I do wish a Crosstrek Hybrid (rather than the Solterra) had been available, as that was what I was hoping.

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Google Feb 10, 2024

This is a great dealership and service center. Been a customer for more than a decade and more than one vehicle.This time, I had the pleasure of working with an outstanding service advisor named LC.Guess I won't miss Russell and Betty anymore

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Google Feb 10, 2024

Mark was great and timely. Would recommend completely

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Google Feb 10, 2024

Ivan handled the challenge of a very busy arrive department very well.

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Google Feb 10, 2024

Great service and attention by service advisor Mark!

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Google Feb 9, 2024

Any visit to Brandon Tomes Subaru is a joy. That may seem like an odd thing to say but taking your car to BT Subaru is like time with family you enjoy. Everyone is an absolute professional, they respect your time and the investment made when you purchased your vehicle. While every associate in the service department is great, I’d like to especially commend Russell Lilly, Mike Purdue, LC, and Ivan. All exceptional representatives of everything BT Subaru represent. It’s quite the trek to BT Subaru (I have two other Subaru dealerships much closer to home) but BT ...

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DealerRater Feb 9, 2024

I had excellent experience purchasing my new car from Brandon Tomes Subaru. Chris made the whole purchasing process so easy. He was excellent in proving customer service.

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Google Feb 8, 2024

I bought my car here in 2021 and have been coming ever since! I love it here! Mark helped me today and was super helpful and kind!

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Google Feb 8, 2024

Great service as soon as I walked in the door. Mark Alv was wonderful in covering everything! Prompt and great service!

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DealerRater Feb 8, 2024

Ozzy is the Best! He has always steered my right and has never let me down. He has a genuine integrity/sincerity about him that you can't help but Love. I look forward to seeing Ozzy every time I come to the dealership whether it's for service or anything else. This is my 4th vehicle, 3rd Subaru purchased from this dealership.

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Google Feb 8, 2024

Minor glitch with spare key but everything else was great

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Google Feb 8, 2024

Great customer experience from this location and Ivan Perez have been very helpful in the entire process. Awesome location for all Subaru service. Thank you

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Google Feb 7, 2024

Mark gave excellent service. He helped me get my oil changed in time for a family event. I appreciate your help!

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DealerRater Feb 7, 2024

The salesman are friendly, approachable, and very knowledgeable about the vehicles. I traded in my old car and got a really great deal on a new one.

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DealerRater Feb 7, 2024

Yumna is a nice experienced Admin and she explained and enquired about my requirements and quickly responded to my online enquire. All the team members were very nice whenever ever interacted with them. I am happy about my new vehicle purchase. I will recommend it to friends. Patrick helped me to get a good finance rate, even though outside is more. and also he explained and suggestion well about car warranty and services details.

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DealerRater Feb 7, 2024

Jacob was awesome. He was very knowledgeable, informative and helpful and although the place was very busy he made us feel like we were the only customers there. He did try to upsell us with available offers, as any sensible salesman does, but he wasn't pushy in the least. We were very comfortable dealing with him. I would highly recommend Jacob to anyone looking to buy a new car.

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Google Feb 6, 2024

Chris was very helpful took great care of my car and made me feel very appreciated. Would definitely recommend coming here.

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DealerRater Feb 6, 2024

In general (industry wide), the car buying process sucks. That being said, in my experience, the people at Brandon Tomes Subaru are an exception, even if the process is flawed. Initially I had an appointment with William, but he was still talking with some customers when we arrived, so Ozzy ended up helping us immediately. I appreciate the dedication to respecting our time. Ozzy was super helpful and friendly, made the whole process a breeze. We haggled a little around trade-in value and total price (included some accessories I wanted that were not included, like the tow package), and reached ...

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DealerRater Feb 6, 2024

From my initial inquiry to driving off the lot in our new car, the process was welcoming, transparent, and exceeded my expectations. Keisha was simply amazing. She took the time to really listen and understand what we were looking for in our next vehicle, especially with the circumstance of having to unexpectedly replace our non-Subaru vehicle that was lost in a recent accident. I would drive the distance again to purchase a car from her and Brandon Tomes Subaru!

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DealerRater Feb 6, 2024

The experience was great 👍 Best dealer in McKinney Texas. If you ever in the market for a car. I would recommend this place. Everyone is friendly willing to help. Exceptional customer service.

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Google Feb 6, 2024

Mark was awesome today!! Very helpful and thorough. I will only take my Subaru here!

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Google Feb 6, 2024

The service team gave me good experience. Mark from Brandon times service warmly received me and understood the service maintenance and delivered excellent customer service.

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Google Feb 6, 2024

Mark Alvarado has been great and helpful. Satisfy with the service and assistance he provided.

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Google Feb 6, 2024

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DealerRater Feb 5, 2024

Very kind and helped me find exactly what I was looking for within my budget! 😊

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DealerRater Feb 4, 2024

Dylan is a pro, very friendly and knowledgeable. Kudos to the Finance Manager as well.

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DealerRater Feb 4, 2024

Victor was so very helpful and knowledgeable in our hunt for a new vehicle! He made the buying process easy and so understanding of our time crunch! Everyone was so friendly! Job well done to everyone involved!

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DealerRater Feb 4, 2024

Ozzy Sungec is an exceptional sales specialist for Tomes Subaru. He was genuine and very attentive to us. It was a very positive experience all around.

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Google Feb 4, 2024

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Google Feb 3, 2024

Thanks for your help Chris Rusk.

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Google Feb 3, 2024

It was really good experience with Rusk help me so much.

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Google Feb 3, 2024

Mark showed me kind and attentive service and presented me with different service options that accommodated my time and budget

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Google Feb 3, 2024

Chris Rusk was awesome ! Very friendly and respectful. Took great care of my routine oil change and tire rotation. Highly recommend Brandon Tomes Subaru !

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DealerRater Feb 3, 2024

Alex was great! He is very knowledgeable in everything Subaru. He is a cool dude and seems to care about people! Working with the price and finance situation was a little dicey at first but we seemed to get it figured out.

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DealerRater Feb 3, 2024

Soon after I arrived at the dealership, I was greeted by Bailey who made me feel very comfortable. He was pleasant, knowledgeable about my preferred vehicle and efficient! I was in a vehicle to test drive within a short time and as we drove Bailey answered all my questions. When that color wasn’t my 1st choice, he found one on the lot that matched perfectly! I loved how Bailey took me through the buying process and he didn’t mind that I brought my brothers along to make sure I got a good deal. (one who is a Subaru ...

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Google Feb 3, 2024

Mark A. Did a fantastic job and got me in and out in half the quoted time. Highly recommend

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DealerRater Feb 3, 2024

Harry and Cornelius were very helpful throughout the entire process. They worked as a team up to and including the delivery of the vehicle.

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Google Feb 2, 2024

Mark M. Timely and great service!

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Google Feb 2, 2024

Mark was phenomenal in service and got me taken care of right away!

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Google Feb 2, 2024

Mark helped with attaching my plates

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Google Feb 2, 2024

LC was my service advisor today. He was so very polite and respectful. He kept me informed every few minutes on my car needs and went over everything in detail when he finished. I recently lost my husband and I am taking care of my car myself for the first time. I am so thankful for such a caring competent service advisor and everyone at Brandon Tome’s Subaru. LC was awesome today.

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DealerRater Feb 2, 2024

Cornelius, was extremely helpful in helping me find the right vehicle for my needs and price. And greeted us immediately.

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DealerRater Feb 2, 2024

It was great to be able to pre-set an appointment, know car pricing and availability along with promotions.

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Google Feb 2, 2024

Mark Alvarado helped me out and got me on my way faster than estimated. Great service!

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DealerRater Feb 2, 2024

Zack & his sales staff have been wonderful. I wouldn’t buy a car anywhere else. I just bought my 5th car since the year 2000 & I absolutely love it. My sales associate, Chris, was friendly, personable, knowledgeable, & showed genuine interested in making my buying experience perfect. And he succeeded! I can’t call everyone by name but kudos to Zack, Chris, Curtis & Patrick for making my car buying experience another good one. I recommend them to everyone I can because I believe in them. The “Tomes Promise” is the real deal!

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DealerRater Feb 2, 2024

This dealership is Amazing!!! Keshia was very patient and attentive, Manager and Finance manager was great, they worked to get the best deal for me. I will refer you all to my family and friends!! WOW!!!

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