Customer Testimonials

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DealerRater Nov 28, 2022

You have a real gem in Mark Kramarenko, he is professional, knows his product, but is humble enough to say, "Let me find out that answer when he isn't sure of the how to answer a question", not just giving answers out of thin air. He clearly cares about the customer, he shows a sense of pride in the product , Mark gave a comprehensive overview of the vehicle so we could make an intelligent decision on what model Subaru to buy . I understand he has been at your dealership less than 9 months, but he shows a willingness ...

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DealerRater Nov 22, 2022

Came in looking for a Crosstrek. Mark greeted me right away and helped narrow things down. Made all efforts to get what I wanted. Ana the finance manager made the paper work process easy and answered any questions.

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Cars Nov 20, 2022

Those two brothers Israel and Chris Gandara provide amazing customer service. Be sure to ask for them whenever you visit the dealership and they will provide you with an extraordinary experience.

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DealerRater Nov 19, 2022

John, the sales person received me with courteous hospitality. He was knowledgeable in his field, answered all of my queries and concerns. He was abreast of alll kinds of Subarus and appreciated his recomnendations. I was delighted to have him helping me. I shall always ask for him when taking a decision to buy. He is definitely an asset to the company.

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DealerRater Oct 6, 2022

I wanted to write a review about a awesome young man Bailey Reid. I want to give Bailey a Five star rating, he has been so helpful, and respectful. Clayton Sanches

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Cars Oct 4, 2022

Roman, my salesman was super patient. He also helped me look for the vehicle I was looking for and also both Roman and Patrick (the finance manager) made my purchase experience easy, they were not pushy, answered all my questions, and very understanding. I will 100% recommend anyone to purchase from BRANDON TOMES SUBARU!!! I had such an extraordinary experience with them. Thank you so much.

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DealerRater Oct 4, 2022

Very friendly especially Michael Gonzalez He is the best sales person l ever met. Thank you for his help to gave us a good deal. If any of my friend wants to buy Subaru I will refer to Michael. 5 thumbs up.

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DealerRater Sep 30, 2022

Bailey Reid was our sales representative. He was “down to earth.” He was professional, yet he made us feel at ease. He answered all our questions and we never felt pressured. We will not hesitate in recommending Bailey to friends and family who are interested in purchasing a vehicle.

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DealerRater Sep 29, 2022

Went in to Brandon Tomes Subaru to purchase my vehicle and process went smooth from the beginning, salesman Aaron Loya was patient and helpful. I will definitely come back and ask for him for my next purchase.

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DealerRater Feb 23, 2022

After buying our third Subaru from this dealership I have to say it’s one of the best places to do business. Although there was an issue that I thought was wrong, Zack, the GSM, stepped up and made it more than right. To the folks who left bad reviews, instead of posting online, talk to Zack about the problem. I guarantee he’ll do anything within reason to make a customer satisfied.

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DealerRater Nov 26, 2021

I worked with seller Roger Venegas for 4 hours on buying an used 2015 honda fit during a very stressful marketing time, when all the prices were jacked up. He answered all my questions and got the manager, Miko, to talk to me a couple times to respond to my questions. They both worked hard so that I could have an overall happy experience in a stressful situation (spending a lot of money). Roger kept me up-to-date on the car's servicing as well as availability. Though the auto market naturally makes its profit, I felt that Roger genuinely wanted to help ...

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DealerRater Jul 22, 2021

Service Advisor Mike Perdue, Technician Manager Jim Mason, and Service Director Edmond Elder are awesome ! They solved a very intermittent problem my 2011 Outback. Provided a loaner car the whole time. Took care of the entire problem with determination, tremendous attitude, technical know-how, and very friendly service ! Mike, Jim, and Edmond are an amazing team ! They will take care of you and get the job done right !!

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DealerRater Jul 13, 2021

I wrote a review earlier about Brandon Tomes charging me for windshield insurance that I did not order and did not want. The general manager contacted me and said they did not do business this way and he would take care of this problem and he did. He mailed me a check for the cost of the insurance I was charged. I think the general managers name was Alia, not sure of spelling. It is good to know that someone is willing to do the rite thing. Thank you. Robert Hall

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DealerRater Mar 31, 2021

Curtis was great! I ended up not buying from here but the salesman was great! There’s definitely some dysfunction and bro mentality here that doesn’t fare well with all clients. The bros walking around without masks was pretty appalling. If I didn’t choose to buy a Lexus, I probably wouldn’t have bought here from the culture I noticed while waiting.

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DealerRater Feb 10, 2021

Great experience with Obi Ezeh with the purchase of my 2021 Subaru Outback. He was very professional & provided great service! He and the finance director answered all my questions and made the experience easy and effortless.

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DealerRater Jan 23, 2021

Awesome experience with Obi. I looked at google reviews and decided to call the sales person that had the most reviews because I am tired of walking into dealerships blind and being helped by the first person available. It was Obi. I called him and scheduled an appointment to come look at a new car. He was polite and answered all of my questions. When we arrived at the dealership two days later, he met with us immediately. We did not have to wait and he had the car I was interested in ready to show us. I am brand ...

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DealerRater Jan 23, 2021

Obi was the salesperson who was working with me ,he helped me to get my first Subaru BRZ, he was incredibly professional very nice and polite, he answered all my questions and he make my experience buying this car extraordinary. I'm very happy for my purchase and cant wait to drive it for a roadtrip. I will buy with Obi again Thank you for Obi and the Brandom Tomes family. Victor Lara

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Cars Jan 11, 2021

We had a good experience working with Clay at Brandon Tomes Subaru! He listened to our needs, was honest with us and was customer service oriented. The managers we met were also really nice and customer oriented. We got a GREAT deal on a used car through them, no haggling or fighting. It was priced competitively. There was a fee (about $1,000) on top of the normal, expected fees. Clay explained that fee was standard there for all used cars to prepare them for sale, do the maintenance, detailing and any repairs. Even with the unexpected fee the price of the ...

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DealerRater Jan 2, 2021

Best first car purchasing experience. Pat Elwood was very knowledgable and easy going, made the process fun. Made sure that I was aware of all my options and helped me figure out what was best for me! I can't wait to drive my Subaru forever!

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DealerRater Dec 18, 2020

My salesperson, Obi Ezeh, went out of his way to assist me in a purchase of a used Honda CRV. He was excellent. He took a video of the car, pointed out the few dings as well as all the features of the vehicle because I was purchasing it long distance and having it shipped to my location. He even took pictures of the underneath of the vehicle to verify if there was any rust. He has a mechanical background so was knowledgable as well as forthright. He gave me a great price as well. Bernard in finance was responsive ...

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DealerRater Dec 3, 2020

We purchased our Outback from the Brandon Tomes Subaru dealership and our experience was outstanding. Our salesman was Obi and I would purchase another car from him again and again! Obi made the process stress free and was beyond accommodating getting us into a loaner car while we waited for the new car to be delivered (due to Covid there was a shortage). I really appreciate everything they did for us and couldn’t be happier with our new Subaru! Thank you so much Obi and everyone at the Brandon Tomes family!! 😊 - Carla Perry

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DealerRater Nov 15, 2020

I purchased a new Cross Trek here and I just cannot say enough about these people! Obi and Nick made the whole experience amazing and fun, and Mark blew me away! The finance process was painless and relaxed. I was anxious going in, but he had it laid out simply and honestly, getting me a better deal than I thought I'd ever see! Thank you guys and I will definitely be back!!!

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DealerRater Nov 10, 2020

I scheduled a test drive on an Outback and loved it! But also loved the customer service I received from Alauna Casasola and Roger Venegas. Alauna explained all the cool features the Outback has and after driving it, I was sold! Brandon Tomes is a great place to by a car and Alauna and Roger made the process very easy! Thank you Alauna and Roger!

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DealerRater Oct 29, 2020

Very Friendly customer service. Obi was extremely knowlegeable of the vehicle we were looking at. Look forward to driving my new Subaru for many years.

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DealerRater Oct 15, 2020

After checking out Sewell, and Ewing I ended up checking out Brandon Tomes Subaru in McKinney- I chose to do this due to price and service. Upon going to the dealership I was greeted by Obi Ezeh. I immediately felt comfortable, and not pressured or judged by him. He was extremely knowledgeable about everything about the Ascent, I found at other dealerships the salesman didn’t know or had to look it up. Obi was patient, showed us several options, great test drive and safe during covid. I appreciate someone that is down to earth that is there to help ...

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Cars Oct 2, 2020

Everyone from Brandon Tomes was very helpful and patient. From product specialist to sales director. Our product specialists were willing to work with us for the price we wanted. When it came down to the final phase of the buying process, the financial manager and sales director gave us a fair APR on our loan term.

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DealerRater Sep 29, 2020

Mr Roger Venegas is superb ! Very respectable and represented the dealership well ! Your service is excellent thank you ! And to Mr Patrick (finance dept) excellent !

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DealerRater Sep 23, 2020

The time we spent with Obi (Sales) was above and beyond informative. He demonstrated many of the equipped features and specific nuances of the driver assist option. He has a thorough knowledge of the Subaru we chose. Obi was very professional and stood behind all claims and negotiations made. Mark in F&I was a pleasure during the closing process. He kept us informed and really did represent us professionally. Thank you to the staff that we encountered during our pleasant dealership experience.

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DealerRater Sep 9, 2020

My husband and I had an amazing experience with this dealership, and specifically Obi, one of the sales consultants. We actually live in California so were unable to see the car in person. Obi set up a virtual inspection and spent over 1.5 hours on the phone with us via FaceTime meticulously going over everything about the car in great detail. Every time we had a question, Obi quickly responded via text. Obi was so kind and you could tell that he really cared about helping us purchase the best car for us. Obi helped us set up the shipment of ...

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DealerRater Sep 3, 2020

While I live in Belton Texas I bought my car in McKinney because the price was right and the accessories and color were perfect. The transaction was handled 100% by phone until I went to test drive the car. The telephone transaction and the physical transaction were very easy. The sales rep, Obi was very professional and treated me more like a friend than a customer. Patrick handled the financing in minutes. O% can’t be beat. Great experience and I love the car.

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DealerRater Aug 19, 2020

We had a great experience at Brandon Tomes Subaru, the staff were knowledgable and courteous. After a few months of online shopping and getting the pre-approval paperwork together we made our 4th stop at a dealership almost two hours away. It was a last minute decision that actually landed us at the wrong dealership. I didn't realize it until the salesman Weiming Sun was showing us an identical vehicle but with a different price than what we had on our paperwork. Needless to say the dealership worked with us and we ended up signing all paperwork after 1020pm. Big ...

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DealerRater Aug 16, 2020

From the initial phone call to the drive off the lot, Kyle Shiraishi did a great job helping guide us through the purchasing process and explaining all the various options of our new Forester. In addition, Mark Turner in finance was extremely helpful and professional in closing the deal.

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DealerRater Aug 15, 2020

Great product, fair price, easy relatively transparent negotiation process, and a finance manager that doesn't beat you over the head with offers. What's not to like?

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DealerRater Aug 1, 2020

Thanks to Josh buying our certified pre-owned 2018 Subaru Outback was relaxed and hassle-free. We didn't feel pressured or rushed by anyone at Brandon Tomes. Josh was respectful and eager to answer all of our questions. It was a positive experience from beginning to end.

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DealerRater Jul 23, 2020

Blown away by the generous, non-rushed, personal support, kindness, and impressive knowledge of our experience there! Our salesman, Marshall, went above and beyond in everything, bending over backwards to answer every question, make sure we got what we really wanted, and walked away completely satisfied with every detail. Mark also took quality time in going over all the paperwork documentation at our pace. I was beyond grateful for being lucky enough to work with these professionals in my buying process. Very pleased with everything including the deal I got in the end! Would recommend this dealership 100%! Was certainly worth the ...

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DealerRater Jul 21, 2020

Buying for our daughter could not have been easier or more informative. Test drive was very thorough and time taken to explain the "whys" along with it. Best experience ever! My daughter loves her Crosstrek! Visit back to have a few items added was just as pleasant!

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DealerRater Jul 13, 2020

My wife and I just purchased a certified pre-owned 2020 Subaru Ascent from this dealership and had a very positive experience. We worked with Obi who was very personable and took the time to walk us through all the features on our new car.

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DealerRater Jul 6, 2020

All in all it was an experience that went as well as I had hoped. With all the craziness going on in the world today, my fiance' and I decided to forgo our large 100+ person wedding in favor putting that money into our first big purchase together... a new car!! When I told my fiance' that I wanted a new car he did the research and found the Subrau Legacy Limited was the car for me. We searched for one for weeks, asked other car people to help us find one.. with everything shut down finding the right car was ...

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DealerRater Jun 29, 2020

My husband and I had a great experience working with Obi. He was very professional and knowledgeable. He also was patient as we were trying to decide between models, options, and colors. Overall, we felt great about purchasing a car from the dealership and working with Obi!

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DealerRater Jun 16, 2020

I went in to Brandon Tomes after speaking with Alauna Cassasola. All I can say is that I was treated like a VIP from the moment I walked in to the second I left. Alauna and her team managed to get me in the EXACT car I came there for with a payment that wont break my back. Me & my wife are both in LOVE with our new Genesis G70. Thanks Alauna and the rest of the Brandon Tomes team for helping a make a wish come true!! Got a feeling we'll be seeing you guys again soon ...

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DealerRater Jun 14, 2020

First time Subaru buyers and had an excellent experience with Trevor! He was very knowledgeable and patient, very informative and professional! Walked us through all the features on the Outback and various trim levels. Extremely easy to work with on pricing and options. Definitely recommend working with Trevor for your Subaru needs!

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DealerRater Jun 13, 2020

We had a great experience working with Kyle S. He was not pushy and was able to answer all of our questions. They had a large selection of preowned cars with low miles.

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DealerRater Jun 4, 2020

From the beginning of the sale we were treated with great respect and warmth. The salesman was great. The negotiations went well. Finance was easy. We own a Subaru!!

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DealerRater May 25, 2020

We went to Brandom Tomes Subaru and our salesman was Ozzy Sungec. He was not pushy was well inform about the vehicle. He was patient, nice and I strongly recommend him. If you go to this dealership asked for Ozzy

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DealerRater May 11, 2020

Wonderful experience! I had the pleasure of working with Obi Ezeh and he was the perfect salesman for us. Would highly recommended him to others.

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DealerRater Apr 24, 2020

Bernard and the whole team at Brandon Tomes were great. They got me in the car that I wanted for a price that was better than I expected. As a bonus it took much less time than all previous car purchases I've made. It was a great experience beginning to signing.

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DealerRater Apr 18, 2020

Working with Trevor was terrific. Strongly recommend him and Tomes dealership. This is how the car buying experience should go. Buy your next Subaru with Trevor!

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DealerRater Apr 16, 2020

Trevor was amazing to work with! I was a first time car buyer, and he was very knowledgeable, professional, and put my mind at ease. When a minor hiccup occurred with our first choice, he and the management team were prompt to make it right and make the experience better than I could have imagined. I’m very thankful for his help.

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DealerRater Apr 14, 2020

Trevor was wonderful to work with though out the entire process and set me up with a 2020 Subaru Impreza thats exactly what I needed

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DealerRater Apr 11, 2020

Responded quickly and we're very helpful. Trevor Lewis worked very hard to finalize a plan for exactly what we needed. Being pressed for time, he had the paperwork and car ready when I arrived and as I expected it to be. He was knowledgeable about Subaru and everything operating on the car. Absolutely no hassling me during final paperwork, sorry I cannot remember the finance manager's name. During the virus scare they had taken every precaution with gloves , sanitizer , and mask which I appreciated. Having drove a few hours to purchase the car the manager came out to ...

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DealerRater Apr 2, 2020

Trevor Lewis is the one who helped me out. He was super patient, informative, and terrific! Not at all pushy, didn't at all pressure me into signing anything. Actually, he helped me to get the Outback I wanted and he knew how much I preferred a specific color, which is pretty rare to begin with. Not only that, he also brought the car to my residence for a test drive due to the current circumstances. Trevor Lewis and Justin (the manager) were both awesome and we'll, let's just say they will have a loyal Subaru foreveeeeeerrrrr

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DealerRater Mar 11, 2020

I worked with Rhyon Williams and he did exactly what he said he would do and put the numbers together to make a deal. He provided a lot of transparency to the deal. Very happy as Rhyon went above and beyond getting everything ready and seeing to it that changes were made. He is very professional and makes problems into opportunities. I would highly recommend buying a new or used car from Rhyon. My daughter also bought a new vehicle from Brandon Tomes Subaru and has had excellent service work.

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DealerRater Mar 9, 2020

As newlyweds, first time car-buyers, AND having just moved into the area, we knew we were perfect targets. After visiting 2 other dealerships where we felt pressured and sales-pitched from start to end, Brandon Tomes offered a HUGE breath of fresh air. We were greeted by Obiora Ezeh ("Obi"). When we mentioned we had several models in mind, he immediately jumped in to line them up side-by-side for comparison. He was genuinely excited to talk us through all the security/safety features and was great at illustrating the features to us during a test drive (including a parking lot ...

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DealerRater Feb 26, 2020

I had a great buying experience at Brandon Tomes Subaru this past weekend with Rhyon Williams. I purchased a Certified Pre-Owned 2019 Subaru Ascent. Rhyon took a ton of time to share all of the features of the vehicle with me and let me take a long test drive to make sure I could really get the feel of the vehicle in all driving situations. Very happy with my new Ascent and I highly recommend Rhyon to anyone looking to have an exceptional buying experience. Also while Rhyon was with another customer Sam also spent time answering lots of questions that ...

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DealerRater Feb 12, 2020

Great experience at this dealership made them aware that I did not have much time to waste and the definitely took care of me briefly.

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DealerRater Feb 10, 2020

Great car-buying experience all due to Obi Ezeh! Obi was very knowledgeable of all of the Subaru models, is patient, and very polite. If you are car shopping, make sure you ask for Obi; you won’t regret it. Great experience!

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DealerRater Feb 6, 2020

We recently purchased a 2020 Subaru Ascent. It could not have gone smoother. We special ordered and the car arrived 4 weeks earlier than the original commitment date, which was important to us because we had a long trip planned, and wanted our new Ascent for that travel.. Andrew and Obi both helped take care of us, handing off seamlessly between them if one was not available. We had one very small issue noted after delivery and it was immediately taken care of without question or delay. The entire process, including sales, was low stress, and low pressure. This was probably our ...

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DealerRater Jan 31, 2020

Obi was great to work with. He had the car ready and reserved when I arrived at the dealership. He went through the enormous amount of information of the new car. Highly recommend.

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DealerRater Jan 25, 2020

I've never had so many staff / salesmen ask if I'd been helped and/or needed help. Didn't have to look for anyone. Everyone was so polite and helpful. I was all prepped for a sales battle to get a new car and it was so quick and easy I never had to haggle about anything.

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DealerRater Jan 19, 2020

Obi, my salesman, was the most knowledgeable salesman I have ever dealt with in my 67+ years of life. There was no question that I asked that he could not answer off the top of his head. If I ever have to purchase another vehicle, I will gladly go back to him. Brandon Tomes Subaru dealership personnel were simply amazing! I tried car shopping in the Denison/Sherman Texas area where I live to no avail. The dealerships that I visited were very so-so Interested in selling me what I asked for. I drove South 45 miles to McKinney, Texas and was ...

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DealerRater Jan 13, 2020

Dana Hews went the extra mile to find the Ascent that I wanted. 300 miles actually because all of the dealers were sold out around here. I love this dealership.

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DealerRater Dec 10, 2019

From the moment that I received a return email from Brian Krenkel and he went to work trying to meet all my demands and expectations, (which I feel he was somehow able to do), to the time that I pulled up and saw my car sitting out front looking mean, clean, and ready to roll, the experience was easy, painless, and as far as buying a new car goes, enjoyable. They were not only able to beat all the competitors pricing on the car, but get it in the payment range that I was comfortable with. Brian greeted me when ...

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DealerRater Dec 2, 2019

Curtis was very helpful, extremely knowledgeable and explained all of the features. It was my first time to buy a vehicle and I was pleasantly surprised at the smoothness that the whole process was. They truly made me feel like "family" --the entire Subaru team was FANTASTIC!! Thank you all!

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DealerRater Nov 25, 2019

Easy and informative process start to finish. All of my questions were answered, all the features of the car explained, and I didn’t have to spend all day at the dealership. I walked out a satisfied customer!

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DealerRater Nov 22, 2019

We first met with Dana Hewes which was fantasic, very knowledgable and professional. Afer a test drive we went home to decide about the Ascent. We really like the vehicle and all the safety features. We went back the next week and met with Eniqueso Reese (Nico), (Dana was on vacation). Again, we were very pleased with the professionalism and knowledge with the vehicle. Our overall experience was outstanding!

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Cars Nov 4, 2019

I don't normally like any car buying experience, however Sam Foret at Bob Tomes Suburu was very helpful, and he made our experience seamless. Purchased a 2020 Outback. Thanks!

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DealerRater Sep 25, 2019

MY POPS FOUND THIS 2019 WRX ON SUBARU WEB PAGE. I LIVE IN JACKSONVILLE FL AND WE TRAVELED TO MCKINNEY TX TO PURCH MY CAR. 1058 MILES ONE WAY. THEY HELD TURE TO THE DEAL WE MADE OVER THE PHONE. WHEN WE PULLED INTO THE DEALERSHIP WE WAS GREETED RIGHT AWAY. DURING THE DRIVE TO BRANDON WE HAD A FAMILY MEMBER PASS. AND IT WAS INPORTANT FOR US TO GET IN AND OUT AS FAST AS WE COULD FOR THE RETURN DRIVE HOME. THE SALEMAN AND MANAGER WHERE VERY PROMPT AND WE WAS ON OUR WAY HOME WITHIN TWO HOURS WITH MY ...

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DealerRater Sep 16, 2019

Wonderful experience from start to finish. Curtis Iand Sam are very knowledgeable about the vehicles and makes purchasing a new vehicle painless. I didn't feel pressured like I have in the past at some Dealerships. This is my 5th purchase at this dealership and definitely won't be my last. All the staff from sales to service truly listen and put the customer first. If you are in the market for a new Subaru or used vehicle, highly recommend stopping in to see these guys.

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DealerRater Aug 31, 2019

All staff members are great. That really good take care of the car that purchased and myself. I can trust this dealership! I will definitely revisit Brandon Tomes Subaru for the next purchase.

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DealerRater Aug 13, 2019

My first Subaru but not my first car. Excellent experience. Thanks to Curtis Moore & Mr. Fowler for the informative, smooth easy process!! This dealership will be referred by me with no hesitation.

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DealerRater Jul 31, 2019

UPDATE: Thank you so much for going above and beyond to make this right. It is greatly appreciated and says a lot about the Tomes name. Brandon Tomes owned their error and gave us a brand new transmission free of charge (labor included)!! We love our Subaru's (own 2) and will be back when it is time to upgrade! Thanks again for taking care of our car! 2012 Subaru Outback-Limited: Great car buying experience but WORST service department ever. They gave us an estimate for a transmission issue for about $9k and then a ton of other maintenance recommendations such as ...

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DealerRater Jul 30, 2019

We were looking for a new Crossover, as we just rented a Buick Enclave. I was leaning that direction, but had conflicting discussions with other local Dealers in the DFW area. Some would return my call, some wouldn't. When I told them they didn't have what I was looking for, they would try and steer me in another direction, and always ask "What's your payment", or "What's your price", wanting to only steer me into their inventory. My requirements were simple, Crossover type vehicle, AWD, and at least 4500lbs towing. Demographics - ...

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DealerRater Jul 12, 2019

Kyle Shiraishi is an outstanding sales consultant. He did a great job selling me my Outback. Explained the differences between the cars, made sure the car fit my needs, let me test drive it for as long as possible, and made the negotiations simple. I would hire him for my company as he represents the brand well.

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DealerRater Jun 17, 2019

We picked up our 3rd Subaru from Brandon Tomas Subaru on Saturday and each time they amaze us! There isn't a better place to buy a car. I recommend anyone looking for a Subaru don't waste time anywhere else. Thank you Ozzy, Patrick, Mike and Zack for making this experience wonderful. Also, thank you for the gift for our little Golden Doodle, Caroline.

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Cars May 29, 2019

Justin helped me complete my purchase after hours of searching for the right vehicle. Justin’s professionalism really showed when I did not know what to do in the process.

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Cars May 29, 2019

Roger, my sales adviser, was really easy to work with. He walked my through the options, allowed me to drive all of the cars I wanted until I found the right match. The whole buying process was made easy by Roger and the staff at Brandon Tomes.

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Cars May 17, 2019

From start to finish, everything was exceptionally smooth and easy. Salesperson, Ozzy, was very professional and courteous. No pressure felt throughout the process. Finance process was also fast and straightforward. By far the best experience I have.

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DealerRater May 14, 2019

Amazing service and not pushy when I was looking for a new car. Everyone in the dealership was friendly and welcoming. I love supporting a local company that supports our community.

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DealerRater Apr 12, 2019

Had the good fortune to work with Joe Rigali and Mike Wilson - In my 50+ years of car-buying, I can't remember anyone better. Also, Jan is really a "tremendous" first person to see; she sets the tone for a positive visit.

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Cars Mar 22, 2019

Eniqueo Reese was fantastic sales representative. Great experience buying my vehicle. Would definitely recommend. My van was washed, gassed up and ready for pick up. No hidden fees

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DealerRater Mar 7, 2019

I never considered buying a Subaru until recently when I came across the high ratings that various review agencies were giving the Subaru Ascent. I emailed Dana Hews, a fellow Boston sports fan and he immediately connected me with his floor partner, Justin Bunker due to the day I needed to come in being his off day. I couldn't be more pleased with the product knowledge and professionalism of Justin and the management team as we tested the automobile and discussed financing options. The vehicle is terrific and we have had a great experience from start to finish. Highly ...

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DealerRater Jan 28, 2019

Hi All, Hope everybody fine at this moment. Just want to say thank you for all the help that we experienced when my wife and myself at your store. I want to say thank you also to Sam Foret and Mike to their time to assist us there. I gave them 5STARS!! (hope they give you guys raise!!!LOL!!) So far I enjoy the car and I say "The first and last Impression"

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DealerRater Jan 11, 2019

They found the exact car I wanted, brought it in from 200 miles away and gave me a deal that other dealerships would not touch. Then the service department went out of their way to help me when I needed service. Truly an incredible group of people.

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Cars Dec 23, 2018

I didn't just buy a car, I got a new family. Joe Rigali is awesome. This was the best car buying experience I have ever had. There was no pressure, no hurry up and buy, and no pushy salesperson. It was relaxed...more like visiting a friend. Even when I was indecisive, he gave me the information I needed and let me take my time. He was confident I would buy a car from him and I did. This dealership has a different feel to it right off the bat. I feel like I didn'...

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DealerRater Oct 22, 2018

I have never experienced a quick car buying experience. And buying a car usually involves many hours. Not at Brandon Tomes Subaru! EB, my sales guy, was extremely responsive - when I asked for a few changes to the car's options, he had a new quote to me almost immediately. I used my company's website to get quotes and EB was the only sales guy to actually send a quote; the others just wanted me to come to their dealership. Once I came to pick up the car, I had it financed and was on the road in ...

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DealerRater Aug 15, 2018

This is my second time buying from Brandon Tomes Subaru. The first time it was literally the best and quickest/smoothest experience I've ever had when it came to car shopping at the time. This time was even better. I came back with a tough situation, left Subaru a few months ago for a nice German car and had buyers remorse. So I contacted Brandon Tomes and stopped by the dealership to see what we could do. Within a few hours I left with a new car! What I loved about the process was that there was no flinching ...

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DealerRater Aug 3, 2018

Just purchased our 2nd Outback from Brandon Tomes of McKinney. Bernard and Miguel made it painless and easy. Best auto buying experiences in my life, no pressure, no back and forth to the manager or pressuring you into buying something you don't want. Would definitely recommend anyone in the market for a car to buy from this dealership.

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DealerRater Jul 23, 2018

We just purchase our second Outback from Brandon Tomes in McKinney. Both purchase experiences were great and low pressure. They also had the lowest prices in the area from my research on-line. I also have been very pleased with my interactions with their service department with our first one. We only had it in a few times, but they were professional, helpful, and honest.

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DealerRater Jul 16, 2018

I have purchased two vehicles at Brandon Tomes and both times my experience was fantastic. Patrick and Miguel were extremely welcoming, professional and helpful. They answered all my questions and made the purchasing process smooth and easy!

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Cars Jul 11, 2018

Bernard was outstanding!!! Great experience with him on the negotiation process. I researched 5 different dealerships and had 3 separate quotes. Bernard exceeded my expectations!!!

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DealerRater Jun 12, 2018

I had been shopping for a Subaru for almost 8 months and was definitely at the end of my rope. When I walked in the salesman Sam was really friendly and helpful. He was never pushy and really helped get the car I wanted to a number I could afford. Miguel, the finance guy, offered me all the add ons but didn't push it when I said no. He even made me an iced green tea! The guys here went above and beyond. I came into this dealership jaded from all the bad experiences I'd had with other dealerships ...

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Cars May 17, 2018

It was a great buying experience at Brandon Tomes Subaru! I would like to say THANK YOU to the sales director ZACK ALIA he can make any deal possible and his sales team! I love the dealerships and would recommend to everyone! THANK YOU!

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DealerRater May 17, 2018

I would love to say THANK YOU for a great buying experience to the sales director Zack Alia and his team! I love and appreciate the dealership and would recommend to everyone who is looking to buy a car!

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Cars May 3, 2018

Sam Foret is the salesman who helped us throughout the buying "ordeal" and made us feel comfortable and confident in our decision to buy a used Forester. Sam is the guy to ask for if you opt to look at this dealership.

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DealerRater May 2, 2018

Ask for Prakash EB if you're visiting Brandon Tomes Subaru. You will be dealing with the most knowledgeable and nice sales person you've ever come across. No aggressive sales tactics, he is just a straight shooter. Tells you what it is, how it is. No wasting your and his precious time.

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DealerRater Apr 26, 2018

Professional, simple and honest, Roger Venegas helped me with my new Forester, I could not be more satisfied. First time I have witnessed going over the owner's manual and explained with high level of details all the features of the car you are buying. Thank you thank you

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Cars Apr 3, 2018

The perfect place for my family new car, they are good understand our needs and making car buying experience pleasent . Definitely recommend it !!

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DealerRater Apr 2, 2018

I dreaded the idea of having to purchase a new vehicle. I was very skeptical of all the dealerships I talked to, because of the stigma that resides with car dealerships. I still think that stigma holds true mostly. However, working with Patrick Varrassi at Brandon Tomes in Mckinney, I was impressed by how transparent he remained throughout the process. I had bombarded him with many demands, and he responded positively to all of them. More importantly he was honest, down to the moment of purchase. I was pleased with the Crosstrek I purchased at Brandon Tomes Subaru, and I ...

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DealerRater Apr 1, 2018

I bought my first Subaru from Patrick Varrassi and Bernard Richa and I couldn't be happier! They went above and beyond when assisting me throughout this entire process. They were very patient and thorough with everything that they did. They took their time and truly made me feel very comfortable about making this deal. I bought my dream car (WRX) from them and it was 100% stressfree. Not only does this dealership have these 2 helpful guys, but the entire staff was very friendly and outgoing. It made the car buying experience that much better because the environment was so uplifting ...

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Cars Mar 20, 2018

This was the most positive experience I've ever had at a dealership. I worked with Joe Rigali as my sales professional. He was top notch and went above and beyond for me to help get the best deal I could for our new Outback. I didn't have to spend hours upon hours negotiating at the dealership. I messaged him and we negotiated the deal online before I ever had to step foot in the dealership. Working with Joe was more like working with a friend than a car salesman. I'm recommending anyone I know who is looking ...


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