Brandon Tomes Subaru are honored to receive the 2026 Subaru Love Promise HEART Award.
In recognition of our commitment to our customers and community.
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to living the Subaru Love Promise.
The 2026 Subaru Love Promise HEART Award recognizes Subaru retailers who use the principles of HEART: Honesty, Empathy, Appreciation, and Respect to earn your Trust.
We have been recognized for providing exemplary customer service and staying committed to our community.
Here at Brandon Tomes Subaru, we love making a positive impact on the lives of all of our customers, employees, and neighbors. We thank you for your support.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
What is the Subaru Love Promise Community Commitment?
At Brandon Tomes Subaru, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Brandon Tomes Subaru dedicated locally to the Love Promise?
Our dealership is committed to serving and continuing to share the love by sponsoring and participating in local charities such as Meals on Wheels, pet adoptions, and other charitable events that we have the opportunity to be a part of.
ASPCA, Collin County Animal Shelter
Heard Museum
MISD-Earth Day
Samaritan Inn, Meals On Wheels
ManeGait Therapeutic Horsemanship
Love Promise Stories from Brandon Tomes Subaru
Subaru and Brandon Tomes Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
A Good Samaritan to the rescue! - Howard D
My name is Howard and a few days ago I was driving on the service road of highway 121 in McKinney, Texas. I was approaching the intersection at Hardin Road. As I got closer to the stop light I noticed that there was a car turned upside down in the right-hand lane. I stopped, jumped out and headed to the car to see if I could help in any way. The accident had only happened a few minuets earlier and I thought that I was the first person to stop. Much to my surprise there was a young lady buy the side of the upside-down car and she was helping the passenger escape. By the time I reached the car the young lady had the passenger cut free of her seat belt and laying on the street safe from harm. The accident happened just a few hundred yards form the Brandon Tomes Subaru dealership and the lady that stopped to render aid is a long-time employee of the dealership. Her Name is Keisha and she did not hesitate to stop and help. I ask Keisha why she stopped and helped the lady in such a dangerous situation and she told me that it was the right thing to do and that her Subaru team members always help people that are in need. Shortly after I arrived another person stopped to help and that lady was a medical doctor who gave the accident victim some quick emergency medical attention. Keisha gave me one of her cards that says she is the Love Encore Delivery Specialist at Brandon Tomes Subaru. I am not sure what that title means but I know that Keisha has a lot of love for her fellow man (and women) Great job Keisha!! Brandon Tomes, you are lucky to have such a strong, caring and helpful lady working for you.
Lunch for the Parks and Rec! - Tom M
My name is Tom and I work for the Parks and Recreation department of McKinney, Texas. I have been working for the department for over 15 years. I am a supervisor over the grounds crews. I feel that my crews do a great job keeping the 27 city parks looking clean, well-groomed and like a safe place for McKinney residents to enjoy. In all of the years that I have been with the Parks and Rec no business or group has ever reached out and said, “Good Job’ but last month the local Subaru dealer did what they call 30 random acts of kindness. They did something nice for a group of people in McKinney every day for the month. One Thursday they served lunch to all 63 members of the parks and rec team and told us what a great job that we are doing. They also gave all of us a new cap. This act of kindness was a great surprise. I overheard one of my crew say, “this is unbelievable, nobody ever tells us that we do a good job.” Brandon Tomes, the dealer, shook the hands of everyone and said you're doing a great job. Thank you, Brandon Tomes Subaru, for supporting the parks and recreation team and for all that you do for our community!
The Leukemia & Lymphoma Society Blanket Delivery – Scott B. - Scott B
On Tuesday, July 1st, the LLS Red River Chapter and Brandon Tomes Subaru had the pleasure of delivering 80 blankets to The Center for Cancer & Blood Disorders as part of the Subaru Loves to Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Brandon Tomes Subaru. This incredible act of generosity was warmly received by The Center for Cancer & Blood Disorders staff who were thrilled to distribute these comforting gifts to their patients. Being able to deliver a small gesture of comfort that day and seeing smiles, perfectly captured why the program exists. Many thanks to everyone at Brandon Tomes Subaru and The Center for Cancer & Blood Disorders, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.
Brandon Tomes Subaru Teams Up to Support Local Community - Shellee B
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in McKinney, this is a harsh reality. Helping others strengthens communities, which is why Brandon Tomes Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Brandon Tomes Subaru have helped nearly 900,000 children and adults in urgent need. On 01/23/2025, Brandon Tomes Subaru donated 504 coats to Children's Advocacy Center of Collin County. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Brandon Tomes Subaru Loves the Earth! - Maylin S
Last month Brandon Tomes Subaru came to McClure Elementary School and did an Earth Day presentation to all of our 107 third graders. Brandon and his teammates talked to our students about how amazing our planet is and that it needs our help to thrive. He explained that each year on April 22 more than a billion people from all around the world celebrate Earth Day! He also explained many ways that students and parents alike can help keep our planet the wonderful place to live that it is. Our students were surprised and excited when representatives from the Heard Natural Science Museum and Wildlife Sanctuary talked about conservation and brought some wild animals from the sanctuary. Willy the 25-pound turtle and Sally the 6 foot long Western Rat snake were a big hit. The students ask tons of questions. I am one of the third-grade teachers at McClure and my class talked about how “Cool” the Earth Day talk was for several days. The Brandon Tomes Team says that Subaru Loves the earth. Thank you, Brandon, for sharing that love and helping our wonderful students love the earth too.
Love Promise Free Food Pantry Suprise! - Russell L
My name is Russell Lilly. I am a Love promise Champion at Brandon Tomes Subaru in McKinney, Texas. There are many things that I do to support Subaru's Love Promise initiatives but the most enjoyable thing I do is stock our Love Promise Free Food Pantry. Our food pantry sign says, "Take what you need, give what you can”. We offer the pantry food to anyone that is in need and no questions asked. We moved into our beautiful new facility six months ago. Two weeks before moving in we relocated our free food pantry to the new location. That is when I took on the responsibility of checking the pantry every day to see if it needed to be restocked. Some days there is very little to replace, while other days I restock the pantry with many canned goods and other packaged food staples. Yesterday afternoon I noticed that the pantry was very low on food, and I made a mental note to restock the pantry first thing in the morning. The next day when I opened the pantry, much to my surprise, someone had completely filled it! It was completely full! What a wonderful Love Promise Moment. Later that day I received an email from a new customer that I had met just a few days earlier. He told me that he saw the free food pantry when he was leaving and he thinks that this is a wonderful way to support our community. He liked the idea of the pantry so much that he went to the grocery store and purchased enough food to completely fill the pantry. Thank you, Mr. Customer, the Subaru Love Promise is contagious. You may want to pass it along that Brandon Tomes Subaru is spreading the LOVE, one can of food at a time.
FREE TREES!!!!! - Jennifer H
My name is Jennifer, and I have been a customer of Brandon Tomes Subaru for 12 years. I just purchased my 5th new Subaru from them, and I LOVE it. I received an email from Brandon Tomes a few weeks ago asking if I would like to have a free tree. This sounded like a great deal, so I registered for the free tree giveaway event that was held last Saturday. When I arrived, there were hundreds of trees, and they even had a tag with my name hanging from my very own tree. Everyone was sooooo nice. They explained that this tree event was sponsored by both Subaru of America and by the Arbor Days Foundation. They said that by planting my tree I would be helping our community to be greener and healthier. Brandon Tomes Subaru is always doing something good for our community. I follow them on Facebook and I see them donating coats and blankets to the homeless, helping the local animal shelter, and even supporting our local schoolteachers. Brandon Tomes has been helping McKinney for years and years. Thank you, Brandon, for taking great care of me for my car needs and thank you for all that you do for our community!
Much needed transportation! - William L
I am William with AEYL, Alliance of Elite Youth Leadership, in McKinney, Texas. Our MISSION is dedicated to the DEVELOPMENT of a DIVERSE population of TEENS (12-18) and YOUNG ADULTS (19-24); including low-to-moderate geographic areas, to cultivate ACCESSIBILITY, EXPOSURE & OPPORTUNITY to build positive perspectives of life with an emphasis on HIGHER EDUCATION, ECONOMIC and COMMUNITY development. We have many events throughout the year that requires our youth to travel sometimes up to 100 miles away. AEYL was in desperate need of a 12 passenger van to safely transport our students to these life-changing events. After several months of fundraising, we found ourselves $12,000 short of our goal. That is when Brandon Tomes of Brandon Tomes Subaru stepped in. Brandon presented us with a check for $12,000 and that finalized the purchase of a 12-passenger van. The van has been a game changer. Instead of searching for 4 volunteers to transport students to events we now jump in the van and away we go! Brandon Tomes has supported AEYL for several years now and continues to be a Godsend. Thank you, Brandon and team, at Brandon Tomes Subaru!
Salute to a Great Subaru Dealer! - Tom K
My name is Tom. I have been a close personal friend of Bob Tomes for many years. Bob passed away last week, and I lost a great friend but McKinney, Texas lost a great leader. Bob Tomes was the father and business partner of Brandon Tomes, owners of Brandon Tomes Subaru. Bob spent his last 40 plus years supporting and giving back to his community. When Brandon and Bob opened their Subaru dealership, they always had a give back to the community initiative going on. Bob Tomes loved to meet his customers and tell them how much he appreciated their business. When team members from the dealership volunteered at a local charity, Bob was always leading the group. Collecting socks for the homeless, diapers for families in need, coats for children, or doing random acts of kindness for local people that deserve a pat on the back are just a few of the kind gestures Bob Tomes did throughout the years. I see the Subaru commercials that say Subaru has a love promise throughout their company, I can promise you that Bob Tomes had that love for his community, his customers, his dealership team members, his country and his family. Subaru and McKinney, Texas lost a wonderful, kind partner recently. We will miss Bob, but I feel sure that his son Brandon has that same love that his father had.
A Blessing of Kindness - Don H
My name is Don. I am an English teacher at the First Methodist Church in McKinney, Texas. Our church has an, English as a Second Language, class that meets every Wednesday evening. The classes offer adults in our community the opportunity to learn, speak and communicate the English language. The number of students that have enrolled this year is over 90 and that requires over 15 teachers and volunteers for each week’s classes. Last month the Love team from Brandon Tomes Subaru provided dinner to feed the almost 100 students and staff at our September 25th meeting. Mr. Fowler, the Tomes Subaru Love coordinator, said that the dinner was a part of the dealership’s 30 random Acts of Kindness. They do some act of kindness every day of the month in September and our act was dinner! Our students were overjoyed that someone would bring dinner for them. I can speak for the students, teachers and volunteers, Thank You so very much Brandon Tomes Subaru. Your act of kindness was a blessing to us all.
