The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Brandon Tomes Subaru dedicated locally to the Love Promise?

Our dealership is committed to serving and continuing to share the love by sponsoring and participating in local charities such as Meals on Wheels, pet adoptions, and other charitable events that we have the opportunity to be a part of.

ASPCA, Collin County Animal Shelter

Heard Museum

MISD-Earth Day

Samaritan Inn, Meals On Wheels

Did Brandon Tomes Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Brandon Tomes Subaru

Subaru and Brandon Tomes Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

"30" Random Acts of LOVE! - Danny L

My name is Danny Loya, and I’ve been a Lot Technician at Brandon Tomes Subaru for 2 years. I was lucky enough to participate in this year’s “30 Random Acts of Love,” an initiative to provide 30 Acts of LOVE for 30 days in September. Several Brandon Tomes Subaru employees went all over McKinney delivering lunches to essential workers for the entire month. We wanted to do something nice for people who help other people. My very first stop was delivering lunch for 15 volunteers at the Veterans Center of North Texas. Paul Hendricks, one of the volunteers that helps vets down on their luck, said he was amazed that we would think of them. That was just the beginning of meeting a bunch of really nice people. We went to Hope Free Clinic with meals for the doctors and volunteers. This is a clinic that helps patients who have no means to pay and no insurance. Melissa Willmarth, one of the volunteers, said she couldn’t wait to dig in! Disabled vets like to hang out at the local VFW, post-2150. On the day we arrived with lunches, there were 30 veterans and Guy Green, VFW director, said everyone loved their meal, which turned out to be a very special day. We decided to turn the tables on the folks who deliver for Meals On Wheels! Peggy Click, a board member, was so grateful, and all 25 volunteers and staff really enjoyed the lunches we provided. The McKinney Police Department’s “Neighborhood Patrol Unit” and the 911 operators had lunch on us on separate days. Greg Conley, McKinney Police Chief, sent Mr. Tomes a thank you letter saying our support was appreciated. There were so many more people that I had the privilege of meeting: Teressa Jimenez, director of CASA, an organization that advocates for children in the foster system, the folks at the local Salvation Army and the people in the Collin County Habitat for Humanity administrative offices. The joy these lunches brought people was kind of surprising to me. It didn’t seem like what I was doing was all that important. But it turned out it really is the thought that counts. We repeatedly heard people expressing that what we were doing was so thoughtful, and people usually forget about the folks “behind the scenes.” I don’t think I’ve smiled as much as I did in September as I have in my whole life!

Brandon Tomes Subaru
"30" Random Acts of LOVE!

Brandon Tomes Subaru Loves Learning & Teachers! - Amy M

I am a third-grade teacher at Caldwell Elementary School in McKinney, Texas. Last week, myself and nine other teachers were called into the conference room out of the blue, to find Brandon and Bob Tomes of Brandon Tomes Subaru waiting for us. To our surprise, they announced that Caldwell Elementary had been selected as a partner for this year’s “Subaru Loves Learning” event and we had been chosen to receive $500 each towards purchasing supplies and teaching aids for our classrooms! I have been teaching for 12 years, and every year we all end up spending money out of our pockets to purchase extra classroom supplies needed to teach our students, so this was an especially welcome gift. In these challenging times, every penny counts to a teacher. Brandon Tomes added, “We asked Principal Massey what needs every Caldwell classroom has, so in addition to the $500(each) for you 10 teachers, we’ve purchased “40” new Heavy duty Pro style X-ACTO pencil sharpeners, “500” student earbud speakers, “100” cases of antibacterial hand wipes, and a character-building classroom curriculum that the entire school can utilize every day.” We are anxious to start using the CharacterStrong training program. During the Pandemic, our students have been disconnected, neglected, and underserved. This curriculum teaches kindness, honesty, respect, empathy, and responsibility. I, along with the entire staff at Caldwell, am extremely grateful to Brandon Tomes Subaru for this VERY generous gift!

Brandon Tomes Subaru Loves Learning & Teachers!

Share a Pair Shoe Drive “700 Pairs in July” - Lori G

The mission of Foster Friends, a non-profit located in Collin County, is to help supplement the cost of raising foster children so that they may be able to experience the typical joys that other kids take for granted. Every August, the organization hosts an annual back-to-school shoe drive benefitting the Children’s Advocacy Center of Collin County. CACCC ensures the shoes are distributed to local foster children. Sue Reeves, Foster Friends board member, reached out to Brandon Tomes Subaru of McKinney to see if they would be willing to co-host this year’s drive. Ms. Reeves said that collecting 700 pairs of shoes would be a daunting task, but to her delight, W.E. Fowler, dealership GM, responded immediately with the decision to meet the challenge. “The Back-to-School Shoe Fair on July 31st was a resounding success! Thanks to their generous support, we delivered over 700 pairs of shoes to all our deserving children. On behalf of our kids and all those who serve to make the lives of those in our care happy and healthy, we thank you so very much, Brandon Tomes Subaru,” Ms. Reeves said. The Children’s Advocacy Center of Collin County has provided comprehensive services for children experiencing the trauma of abuse and neglect. They work with local officials, therapists, and family advocates to ensure children affected by abuse and neglect in Collin County have access to safety, healing, and justice. Lori Geer, CACCC’s Vice President of Development, said that the organization provides these services at no cost to their clients for as long as they are in need. The only way they can truly impact the children’s lives is through the help of partners like Brandon Tomes Subaru of McKinney. “The team from Brandon Tomes Subaru stepped up to the plate by offering to host a shoe drive in partnership with Foster Friends. On behalf of the children we serve, we’re so grateful.” Preparing for a new school year is always an exciting yet anxious time for children. This past year has brought an additional level of uncertainty to school children across Collin County. Dealing with a global pandemic on top of schoolwork is difficult for any child, especially those affected by abuse or neglect. The shoes they received may be the first new pair of shoes they have ever owned for many children. Brandon Tomes Subaru’s accomplishment is one Great step towards creating a happy and healthy environment for the foster children of Collin County.

Free Food Giveaway: Share The food - TJ M

In McKinney, Texas, Brandon Tomes Subaru partnered with our organization, Community Lifeline Center, in distributing food to over 100 households on June 22, 2021. The North Texas Food Bank and the McKinney Police Department joined us at the dealership in the morning, and by that afternoon, over 9,000 pounds of food went out to families in need. This effort was a part of our continued commitment to supporting people in our local community in crisis. W.E. Fowler, Brandon Tomes Subaru’s Community Outreach Director, informed me that this event was the second food giveaway they have done in less than a year. It is clear their passion for helping the community is sincere and it has not waned. There was a line of cars waiting when we began the contactless food distribution on Tuesday morning. 20 dealership volunteers, including Mr. Bob Tomes and his wife, Barbara, along with Brandon Tomes, served fresh, perishable, boxed meals from morning until noon. Also in attendance was Subaru of America regional employees and officers from the McKinney Police Department. Along with individual households, two truck-loads of food went to the Holy Family School, a preschool in McKinney, Texas, dedicated to providing a safe, loving environment for children of all backgrounds. The pandemic continues to recede; however, our neighbors are still in need. Recently, The North Texas Food Bank reported that the COVID-19 pandemic continues to impact hunger in North Texas. "Over the past year, food insecurity among North Texans has increased by 25 percent. This statistic reflects a significant rise in those seeking food assistance for the very first time – approximately 40 percent of those served by the organization since the start of the pandemic. Almost 900,000 North Texans now face immediate and sustained food insecurity. "Community Lifeline Center has helped individuals and families for over 30 years. Our purpose is to guide residents in crisis back to self-sufficiency and independence by providing resources, information, and referral services to McKinney and Collin County residents. Brandon Tomes Subaru's support is invaluable to our mission! Thank you once again for your generous contribution, and we look forward to continuing our partnership in the future.

Community Lifeline Center
Free Food Giveaway: Share The food

Alliance of Elite Youth Leadership Sponsorship - Derrick R

Dear Brandon Tomes Subaru, We at the Alliance of Elite Youth Leadership (AEYL) cannot thank you enough for your recent donation of $3,000 and your choice to begin this partnership with us. Without supporters like Brandon Tomes Subaru, our program wouldn't be able to flourish in its current capacity. We're so excited to get started! With the sponsorship of our new Educational and Workforce Training Lab, we will be able to furnish it with desks, chairs and storage cabinets. This room will be an integral part of our program by providing the vast community; which includes minority and underrepresented young adults with workplace readiness training. They will develop computer skills, conduct career assessments, academic prep for ACT/SAT exams, build resumes, and receive job application assistance. With your invaluable sponsorship, the youth in our program will have the guidance and encouragement to become an outstanding member of society – and maybe have a fulfilling career at Brandon Tomes Subaru one day! We want you to know how much your sponsorship means to AEYL! McKinney, Texas hometown supporters like you help us create a local diverse workforce by empowering youth and young adults with self-esteem, confidence and accountability. Derrick and Ceretha Robinson, Founders of AEYL!

Alliance of Elite Youth Leadership
Alliance of Elite Youth Leadership Sponsorship

Share The Love 2021 - Zack A

The “Share the Love” event results are in and the checks have been delivered! This year Brandon Tomes Subaru chose to support two local charities to be the recipients of our Share the Love donations. The Samaritan Inn of McKinney and ManeGait Therapeutic Horsemanship each received $30,000.00 checks! Brandon Tomes Subaru has supported The Samaritan Inn for over ten years and this year’s check will help support hundreds of our homeless as they strive to better themselves. This marks the third year Brandon Tomes Subaru has supported ManeGait and with this donation several special needs children and adults will receive a well-deserved ManeGait, scholarship. “Share the Love” is a Great way that Brandon Tomes Subaru can support the wonderful charities in our community. We look forward to future initiatives with both The Samaritan Inn and ManeGait.

Share The Love 2021

"Earth Month" at Brandon Tomes Subaru - Will O

April is “Earth Month” at Brandon Tomes Subaru. Earth Day, April 22, is a celebration of the beauty and life-sustaining bounty of our natural environment. On Earth Day we reaffirm our responsibility to protect Mother Earth for future generations. The BTS team feels that it is our responsibility to help protect Earths natural wonders, so we are celebrating Earth Day all month long! Our sales and service team presented every customer with a potted plant to reminded them of the importance of conservation and sustainability. Brandon Tomes Subaru teamed with Hugs Greenhouse to supply over 1,000 plants for the Earth Month celebration! Hugs Greenhouse is a non-profit that empowers adults with special needs to change their lives for the better. Recycle bins in our showroom for our customers, a certified Green facility, and a recycle program for used air filters in our service department are a few of the ways we help protect our earth year-round. Thanks to Brandon Tomes Subaru’s “Earth Month” the BTS team and our Great customers are a little bit GREENER!

"Earth Month" at Brandon Tomes Subaru

Brandon Tomes Subaru free food distribution event - Arthur H

Brandon Tomes Subaru in McKinney, Texas and the North Texas Food Bank partnered to offer support for families in need. The COVID-19 pandemic continues to have a devastating impact on McKinney, Texas, and the surrounding area's health and economic well-being. Many neighboring communities have been hard-hit by illness and unemployment and still need support. To provide much-needed relief, Brandon Tomes Subaru hosted the North Texas Food Bank drive-thru Mobile Food Pantry on March 3, 2021. This free, drive-thru service is available to all community members in need of support as the pandemic's economic impact continues to cause food insecurity. In the early morning, a semi-tractor-trailer arrived, loaded with pre-packed boxes of food. Brandon Tomes Subaru employees, NTFB volunteers, and Texas Military National Guard members quickly set up the Mobile Pantry for distributing food in a seamless and fully contactless process. Some BTS employees directed traffic into the dealership parking lot, while other employees and volunteers helped load boxes of food in the trunk of vehicles. Marisela with the North Texas Food Bank commented that this was the first time NTFB held an event at a car dealership. "They were so well organized, helpful and hard-working. The large number of dealership volunteers was so impressive, and we look forward to having another event with Brandon Tomes Subaru very soon," said Marisela. Many food recipients expressed their gratitude and shared their stories with Brandon Tomes Subaru employees. Bill and Linda came with their four children and drove away with eight boxes of fresh food. "Because of the pandemic, I had to quit my job to take care of the kids, and Bill's income is smaller. Food for the family takes a huge bite out of our monthly income," said Linda. Each BTS employee provided cheerful service to clients while hustling to serve everyone promptly. Towards the end of the event, Joseph Vargas, a BTS employee, saw that there might be some boxes of food leftover. He asked if he could take some food to his mother, who runs a daycare center in town. "We loaded a new Forester with 20 boxes of food and delivered it to the center," said Joseph. "Mom told me the food fed all of the kids for days, and it was a real blessing when her finances are so tight." Another example of people receiving food indirectly from the event came from one of the McKinney police officers directing traffic. Officer Bruno told Brandon Tomes about a local family who recently lost everything in a house fire. Brandon insisted that the family needed to receive some food boxes, so he loaded the officer's squad car. "That was enough food to last the family for a month," said Officer Bruno. Brandon Tomes Subaru regularly partners with the Samaritan Inn, a homeless shelter in McKinney. Wilson Fowler, General Manager of BTS, saw plenty of food to go around, so he made a last-minute call to the shelter. "I received a call from Wilson Wednesday morning, and he told me about their free food event. He then told me that it was over at noon and looked like they were going to have some food leftover and did the Inn need it," said Rick Crocker, director of the Samaritan Inn. "I sent our refrigerated box truck over ASAP. The truck returned with four fresh food pallets, enough to feed all of our residents for a week. Brandon Tomes Subaru supports The Inn yet again. ""I was shocked to see an 18-wheeler full of food and didn't know how we were going to distribute it all," said Brandon Tomes. However, he was relieved to see over 50 cars waiting in line an hour before the start of the event. Within four hours, 400 families and a few indirect recipients had fresh food for their families. Brandon continued, "We are so proud to work with our community partners to fight hunger and provide fresh food to those who need it most. Our 'Love Promise' is to keep sharing the love in our great community."

Beds for the Homeless! - Kelly E

McKinney Texas has a growing homeless population. The local Salvation Army started a program to help the homeless during these cold winter nights. Texas weather serves up many cold nights and people with no place to stay are exposed to the freezing elements. When the overnight temperature is forecast to be 32 degrees or below the Salvation Army opens their gymnasium to provide an overnight warming station. Their air-up beds were showing age and the 25-bed inventory was not enough to handle the 30 to 50 homeless that show up. Brandon Tomes Subaru called and ask, “what can we do to help?”. More beds and more pillows were the answer. The BTS Team showed up the next day with 35 new air beds and 35 pillows. The timing was perfect! The next6 nights proved to be record cold overnight temps with lows in the teens and even dipping below zero for two nights. Local people in need are helped yet again by the Love Promise Team at Brandon Tomes Subaru.

Beds for the Homeless!

Last minute toy donation - Wilson F

The Collin County Children’s Advocacy Center reached out to Brandon Tomes Subaru this week with a plea for help. The Centers annual “Holiday Project” is next week and they are short on gifts for the over 800 children that are treated at the center. This year’s pandemic has greatly diminished the number of donations received for the event and time is running out. Each year the Center treats all the children with a book, 2 toys, and a new outfit of clothing. Last year BTS delivered the Center over 1,000 pairs of new shoes, so helping out with this year’s Holiday needs posed no problem. The BTS team went into action and gathered up 2 Subaru’s FULL of books and toys. The 150 books and over 200 new toys helped the Center fill this year’s last-minute need for gifts. Each year, more than 4,500 children are reported as abused or neglected in Collin County. Through the services provided at the Collin County Children’s Advocacy Center, these children are able to find safety, healing, and justice. Brandon Tomes Subaru will continue giving back to our community especially when we find that we can help our children.

Last minute toy donation